Consumers purchased a 2016 Tesla S90D motor vehicle. At arbitration, the Law Office of Andrew Kleppinger argued that the vehicle had a nonconformity that caused the air conditioner to intermittently blow only hot air. Tesla claimed that the defect or condition did not substantially impair the use, value or safety of the vehicle. It further stated that it had successfully repaired the alleged air conditioning issue during a prior repair attempt. After reviewing the evidence and hearing the testimony of the parties, the Florida New Motor Vehicle Arbitration Board (FNMVAB) determined that an air conditioning defect or condition existed and substantially impaired the use, value or safety of the vehicle. Accordingly, it determined that Tesla should repurchase the vehicle and issue a refund to the Consumers.